Terms & Conditions
Last updated: 01 October 2025
Welcome to WillowNotebookGrove. By accessing or using willownotebookgrove.sbs and our services, you agree to these Terms & Conditions. If you do not agree, please do not use the site or place orders.
1. Service Overview
WillowNotebookGrove operates a pizzeria offering menu browsing, online ordering for delivery and pickup, and related customer support. Our services are intended for users aged 16+ or under supervision of a legal guardian.
2. Menu, Ingredients, and Allergens
We prepare pizzas, sides, desserts, and soft drinks such as juice or lemonade. Menu descriptions, prices, and photos are illustrative and may vary. We take care to handle allergens, but cross-contact can occur in a shared kitchen. If you have dietary needs, please call +1 212 555 0198 before ordering.
3. Orders and Payments
You may place orders via willownotebookgrove.sbs or by phone at +1 212 555 0198. By submitting an order, you authorize us or our payment partners to charge the total amount in $. We may verify details, refuse or cancel orders for suspected fraud, errors, or unavailability. Promotional codes are single-use unless stated, non-transferable, and may not be combined.
4. Pricing and Fees
Prices are listed in $ and may change without notice. Taxes and fees (including delivery, service, and packaging charges) will be shown at checkout. We will honor the price confirmed at the time we accept your order.
5. Delivery and Pickup
Delivery is available in parts of New York and surrounding areas, subject to driver availability and order volume. Quoted times are estimates, not guarantees. Please provide accurate address and contact details; risk of loss transfers on delivery. Pickup orders are typically held for 30 minutes after the scheduled time.
6. Cancellations and Refunds
You may cancel before preparation begins; afterward, charges may apply. If an item is missing, incorrect, or not as described, contact us within 24 hours at +1 212 555 0198 with your order details. Remedies may include a replacement, credit, or refund in $, at our reasonable discretion.
7. Accounts and Security
Creating an account is optional. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. We may suspend or terminate accounts for abuse, fraud, or violations of these Terms.
8. Gift Cards and Credits
Gift cards or store credits issued by WillowNotebookGrove are redeemable only on eligible purchases, are not reloadable or refundable for cash (unless required by law), and may be subject to expiration and other terms disclosed at issuance.
9. Reviews and User Content
By posting reviews or content on willownotebookgrove.sbs, you grant WillowNotebookGrove a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content. Do not post unlawful, misleading, or infringing material. We may remove content at our discretion.
10. Intellectual Property
All content on willownotebookgrove.sbs—including logos, menus, recipes descriptions, text, graphics, and layout—is owned by WillowNotebookGrove or its licensors and is protected by law. You may use the site for personal, non-commercial purposes only. Any scraping, reverse engineering, or unauthorized copying is prohibited.
11. Third-Party Services
We may link to delivery partners or payment processors. These services are governed by their own terms, and WillowNotebookGrove is not responsible for their actions, content, or security practices.
12. Privacy
We process personal data in accordance with our Privacy Policy available at willownotebookgrove.sbs/privacy. By using our services, you consent to such processing.
13. Limitation of Liability
To the maximum extent permitted by law, our services are provided “as is.” WillowNotebookGrove is not liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid in $ for the applicable order in the three months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless WillowNotebookGrove from claims arising out of your misuse of the site, violation of these Terms, or infringement of third-party rights.
15. Changes to Terms
We may update these Terms from time to time. Changes are effective when posted on willownotebookgrove.sbs. Continued use of the site after changes constitutes acceptance.
16. Governing Law
These Terms are governed by the laws of United States. Courts located in New York shall have exclusive jurisdiction, subject to any consumer protection rights that apply in your jurisdiction.
17. Contact
WillowNotebookGrove, 32 Spring Street, SoHo, New York, 10012, United States. Phone: +1 212 555 0198.
Thank you for choosing WillowNotebookGrove. We look forward to baking your next pizza fresh from the oven.