Privacy Policy for WillowNotebookGrove
Last updated: October 1, 2025
Welcome to WillowNotebookGrove at willownotebookgrove.sbs. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you browse our website, create an account, or place orders for pizzas, sides, desserts, and beverages such as juice or lemonade. By using our services, you agree to the practices described below.
Information We Collect
We collect information in the following categories:
- Identity and contact details: name, phone number, and delivery address (including street, city, postal code, and country).
- Account information: username and credentials you create, preferences, saved addresses, and order history.
- Order and payment data: items ordered, basket value in $, transaction status, and billing details. We do not store full payment card numbers; these are processed securely by our payment partners.
- Device and usage data: IP address, browser type, device identifiers, log files, pages visited, referring/exit pages, and timestamps.
- Location data: approximate location derived from your IP or precise location when you enable device-based location for delivery or pickup suggestions.
- Communications: records of your requests, chat messages, and calls to +1 212 555 0198.
How We Use Your Information
- To process and deliver orders, provide customer support, and manage your WillowNotebookGrove account.
- To personalize your experience, remember your cart, suggest nearby stores, and recommend menu items.
- To process payments, prevent fraud, and ensure the security and integrity of our services.
- To send service notifications, promotions, and loyalty updates where permitted by law; you can opt out at any time as described below.
- To comply with legal obligations, resolve disputes, and enforce our terms.
Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to operate our site and understand performance. Types include:
- Strictly necessary cookies for sign-in, security, and checkout.
- Performance and analytics cookies to measure visits and improve speed and reliability.
- Functionality cookies to remember preferences such as language, delivery options, and saved addresses.
- Advertising cookies to deliver offers that may be relevant to your interests. You can manage cookie preferences through our banner or your browser settings. Blocking certain cookies may impact site features.
Sharing of Information
- Service providers: payment processors, delivery and courier partners, customer support tools, analytics, and hosting providers acting on our instructions.
- Business partners: where you choose integrated services (for example, mapping or social media sign-in), information is shared according to your choices and their policies.
- Legal and safety: to comply with applicable law, respond to lawful requests, or protect rights, property, and safety of users and WillowNotebookGrove.
- Business transfers: in connection with a merger, acquisition, or asset sale, your information may be transferred subject to this Policy.
Data Retention
We retain personal information for as long as necessary to provide services and for legitimate business purposes. Typical retention periods are: account data for the life of your account and up to 24 months after closure; order records for up to 6 years to meet accounting and tax requirements; analytics data for up to 26 months. We delete or de-identify data when retention is no longer required.
Your Choices and Rights
- Access, correction, and deletion: you may review, update, or request deletion of your information in your account or by contacting us.
- Consent and objections: where processing is based on consent, you may withdraw it at any time; you may also object to direct marketing.
- Portability and restriction: you may request a copy of certain data or ask us to restrict processing in specific circumstances.
- Cookies: manage cookie preferences through our tools or your browser settings.
- Complaints: you may lodge a complaint with your local data protection authority if you have concerns about our practices.
International Transfers
Your information may be processed in countries other than your own. When we transfer data internationally, we apply safeguards designed to protect your information in line with this Policy and applicable law.
Security
We implement administrative, technical, and physical measures to protect personal information, including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under 13 years of age (or the age required by local law). We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will promptly delete it.
Do Not Track
Some browsers offer a “Do Not Track” signal. Our site does not currently respond to such signals, but you can manage cookies and advertising preferences as described above.
Third-Party Links
Our website may contain links to third-party sites or services, such as delivery tracking or map providers. Their privacy practices are governed by their own policies, which we encourage you to review.
Contact Us
If you have questions about this Policy or your information, please contact WillowNotebookGrove using the details below:
Website: willownotebookgrove.sbs
Phone: +1 212 555 0198
Address: 32 Spring Street, SoHo, New York, 10012, United States.
Controller Information
The data controller for your information is WillowNotebookGrove.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. We will post the updated version on willownotebookgrove.sbs and revise the “Last updated” date. Your continued use of our services after an update constitutes acceptance of the changes.